Real Retail Skills at KMART

Kmart opened Australia’s first discount department store in Burwood, Victoria in 1969. It was the beginning of an Australian icon that has become one of Australia’s favourite and most recognisable retailers.

We talk to Jennifer Skeanan-Heugh who started working at K-Mart when she was 16. Now, 8 years later she is the store manager. Last year she won the Young Retailer of the Year Award by the National Retailers Association in Australia. She says she enjoys the close contact to people and feels rewarded when she can assist and help her customers.

For more information about a career in Retail visit Service Skills or CSHISC and to find out more about K-Mart visit their website.